Mentors

Terms and Conditions

Welcome to 11PlusMentors

By accessing or using our website or services, you agree to comply with the terms and conditions outlined below. Please read them carefully. If you do not agree to these terms, you must not use our website or services.

About 11PlusMentors

11PlusMentors is an educational platform providing resources and guidance to prepare children for the 11+ exams. Our services include mock exams, practice materials, and tailored support programs.

Contact Information

  • Address: Orpington, UK
  • Mobile: +44 7531 3374 21
  • Telephone: 0168 963 9298
  • Email: hello@11plusmentors.co.uk

Acceptance of Terms

By using our website or services, you confirm that you accept these terms and conditions and agree to abide by them. We reserve the right to update these terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes. We recommend you print a copy of these terms for future reference.

Other Applicable Terms

These terms refer to the following additional policies, which also apply to your use of our website and services:

  • Privacy Policy: Explains how we collect, use, and protect your personal data.
  • Cookie Policy: Details the cookies used on our website and how they enhance your browsing experience.

Using Our Website

You agree to use our website and services for lawful purposes only. You must not:

  • Copy, modify, distribute, or create derivative works from any content on our website without prior written consent.
  • Use our website in a way that disrupts or damages its functionality or impairs other users' experience.
  • Attempt to gain unauthorized access to our website, servers, or connected systems.

Accounts and Subscriptions

Account Registration: You may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your account information.

Subscription Plans: Subscription fees are payable in advance. Plans auto-renew unless canceled through your account settings. Refunds are not available once access to digital resources has been granted, except under specific conditions outlined in our refund policy.

Cancellations: You may cancel your subscription at any time through your account portal. Access to paid services will continue until the end of your billing cycle.

Intellectual Property

All content, materials, and intellectual property on our website, including text, images, videos, and software, are owned by 11PlusMentors or our licensors. You are granted a non-transferable, non-exclusive license to use our resources for personal, non-commercial purposes. Unauthorized use, distribution, or reproduction of our content is strictly prohibited.

Limitation of Liability

11PlusMentors is committed to providing accurate and reliable content; however, we do not guarantee that our materials will lead to specific exam results or school admissions. We will not be held liable for any loss or damage resulting from the use or inability to use our services.

User Contributions

Users may contribute to forums, submit feedback, or participate in interactive features on our platform. Contributions must comply with the following:

  • Be accurate and lawful.
  • Not contain offensive, defamatory, or harmful content.
  • Not infringe on the intellectual property rights of others.

We reserve the right to remove any content that violates these terms or is deemed inappropriate.

Termination

We may suspend or terminate your access to our services if you breach these terms. Upon termination, you must cease using our resources and delete any downloaded materials.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the jurisdiction of the courts of England and Wales.

Contact Us

For questions about these terms or our services, please contact us:

  • Email: hello@11plusmentors.co.uk
  • Phone: +44 7531 3374 21 or 0168 963 9298